Jan
5
I have several transaction from April that I still have not received credit for - Fox.com and Reflect.com - and I have written and sent them the documentation.
I am either not getting any response other than a form email of "wait 20 business days" even though it has been over 60 business days. Or I get a response that the points will be credited in 5 days - which they don't - then they tell me to wait 2 more days because they are entering them in manually - and it has been a week since then and they still haven't posted.
All my purchases have been legitimate (no tupperware $1 GCs).
It seems like in the past three weeks something has gone very wrong there. I have not even gotten my points posted overnight from bonusmail.
Reflect.com points never ever post and I have 7 purchases from them. Not one has posted on time and I have had to send emails to fight for them.
If I wasn't so close (20 points) to the $50 Macy's GC I would probably give up.
Anybody else finding similar responses from them or have any advice?
Call My Points Customer Service...after emailing my concerns, I have always had good service calling My Points and talking to a Customer Service rep. They have listened and resolved points issues, awarding points immediately, or within a few days of my phone call! Give them a call...
becky
The number worked like a charm.
Pamela
[This message has been edited by kfs1980 (edited 07-29-2003).]
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